Privacy Policy
Last updated:
Governing law: England and Wales. Disputes fall under the exclusive jurisdiction of the courts of London, United Kingdom.
1. Information We Collect
When you use Cognaxa, we collect information you provide directly, such as your name, email address, institutional affiliation, and any content you create within the platform (courses, quizzes, assessments). We also collect usage data including login timestamps, feature usage patterns, and device information to improve our service.
2. How We Use Your Information
We use your information to provide and improve Cognaxa, communicate with you about your account, and ensure the security of our platform. We do not sell your personal data to third parties. AI features process content within our secure infrastructure and do not use your data for model training.
3. Data Security
Cognaxa employs enterprise-grade security measures including encrypted data transmission (TLS), bcrypt password hashing, row-level database security for tenant isolation, and session-based authentication with configurable expiration. Proctoring data is stored securely and accessible only to authorized instructors.
4. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data by contacting us at hello@genfinish.com.
5. Third-Party Services
We use select third-party services for infrastructure (cloud hosting, object storage, email delivery). These providers are bound by data processing agreements and do not have independent rights to use your data.
6. Cookies
We use essential cookies for authentication and session management. We use localStorage for theme preferences. We do not use tracking cookies or third-party advertising cookies.
7. Contact
For questions about this privacy policy, your data, or to exercise any of the rights above, contact us at security@genfinish.com.