Help & Support

How can we help?

Customer documentation is gated behind authenticated access. The links below point to publicly available references. For anything else, email support@genfinish.com — customers get a response within 4 business hours on standard plans and 1 hour on Enterprise.

Customer support
support@genfinish.com

4h response standard, 1h response Enterprise.

Email support →
Security incidents
security@genfinish.com

PGP-signed reports welcome. Bug bounty on request.

Trust & Security →